Welcome to Calligraphy Cart! This Shipping & Delivery Policy outlines how we handle the shipping and delivery of any physical products you purchase from our website. Please read this policy carefully to understand our practices regarding shipping and delivery.
1. Digital Products
1.1 Instant Access: Our primary offerings include online courses, e-workbooks, and various digital resources. These digital products are available for immediate download or access upon purchase. There are no shipping or delivery fees associated with digital products.
2. Physical Products
2.1 Availability: If we offer any physical products, such as calligraphy kits or supplies, this section outlines the shipping and delivery process.
3. Shipping Locations
3.1 Domestic Shipping: We ship to addresses within India. If you require international shipping, please contact us to check availability and additional shipping costs.
4. Shipping Costs
4.1 Shipping Fees: Shipping fees are calculated based on the weight and dimensions of your order, as well as the shipping destination. The total shipping cost will be displayed at checkout.
4.2 Free Shipping: Occasionally, we may offer free shipping promotions. These will be clearly indicated on our website and apply to qualifying orders.
5. Processing Time
5.1 Order Processing: Orders are processed within 5-7 business days after payment is received. Processing times may vary during peak periods or due to special promotions.
5.2 Order Confirmation: You will receive an order confirmation email once your order has been processed and is ready for shipment.
6. Delivery Time
6.1 Delivery Estimates: Delivery times vary based on your location and the shipping method selected. Estimated delivery times will be provided at checkout.
6.2 Delays: While we strive to meet delivery estimates, delays can occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier delays. We are not responsible for such delays but will assist in resolving any issues.
7. Tracking Your Order
7.1 Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track your order until it reaches your destination.
8. Delivery Issues
8.1 Damaged or Lost Items: If your order arrives damaged or is lost during transit, please contact us immediately. We will work with the carrier to resolve the issue and, if necessary, send a replacement or provide a refund.
8.2 Incorrect Address: Please ensure that the shipping address provided at checkout is accurate. We are not responsible for orders delivered to incorrect addresses due to customer error. Additional shipping charges may apply for reshipment.
9. Contact Us
If you have any questions or concerns regarding our Shipping & Delivery Policy, please contact us at abhay.calligraphy@gmail.com We are here to help and ensure that your experience with Calligraphy Cart is positive.
By purchasing physical products from our website, you agree to this Shipping & Delivery Policy. Thank you for choosing Calligraphy Cart for your calligraphy needs!