At Calligraphy Cart, we strive to ensure that you are satisfied with our services and products. Please review our Refund & Cancellation Policy below to understand our practices regarding refunds and cancellations for our online courses, e-workbooks, and other resources.
1. Digital Products
1.1 Courses and E-Workbooks: Due to the digital nature of our products, all sales of online courses and e-workbooks are final. We do not offer refunds or exchanges once access to the digital content has been granted.
1.2 Access Issues: If you experience any issues accessing your purchased digital products, please contact us immediately. We will work diligently to resolve any access problems.
2. Online Courses
2.1 Self-Paced Learning: Our online courses are designed for self-paced learning, and access to the course content is provided immediately upon purchase.
2.2 Non-Refundable: Once you have been granted access to an online course, the purchase is non-refundable. We recommend reviewing the course details and any available previews before making a purchase.
3. Cancellations
3.1 Subscription Services: If you have subscribed to any recurring services or memberships, you may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period, and no further charges will be made. Please note that we do not offer refunds for any unused portion of the subscription period.
3.2 Workshops and Webinars: For any live workshops or webinars, cancellations must be made at least 2 days prior to the event to receive a full refund. Cancellations made less than 2 days before the event will not be eligible for a refund.
4. Special Circumstances
4.1 Technical Issues: In the unlikely event of technical issues that prevent you from accessing the purchased content, please contact us within 7 days of purchase. We will investigate the issue and, if necessary, provide a refund or alternative solution.
4.2 Extraordinary Situations: We understand that extraordinary situations may arise. If you believe your case warrants special consideration, please contact us with detailed information about your situation. We will review each case on an individual basis.
5. Contact Us
If you have any questions or need assistance with a refund or cancellation, please contact us at [Your Contact Information]. We are here to help and will do our best to address your concerns promptly.
By purchasing our products or services, you agree to this Refund & Cancellation Policy. We encourage you to contact us with any questions before making a purchase to ensure you are fully informed.